Steps to Sync Shop Reviews
1. Open Shopify Flow
Navigate to Shopify Flow and click "Create workflow"
2. Select a Trigger
Click "Select a trigger"
3. Choose Shop Review Trigger
Select "Shop" > "Shop Review Published"
4. Add Action
Click "+" and then select "Action"
5. Select Sync Option
Choose "Trustoo.io Reviews" > "Sync Shop reviews to your store"
6. Add Variables
Click "Add a variable" to set values for parameters
Variables to Add
Basic Information
Body
Rating
Variant ID
Line Item ID
Display Name
Submitted At
2. Additional Variables
Product ID
3. Order Information
Order ID
7. Activate Workflow
After adding all variables, click "Turn on workflow"
Best Practices
Double-check all variable mappings
Ensure all necessary fields are included
Regularly review and update the workflow
Monitor sync performance
Troubleshooting
Verify Shopify Flow is correctly configured
Check that all required permissions are granted
Ensure Trustoo.io Reviews app is properly installed
Test the workflow with a sample review
Support
If you encounter any issues during setup, contact our 7/24 in-app support team for assistance.